Over the past couple of weeks I have been getting lots of training on developing systems to get things done within a business. From a recent Online Business Managers Meeting, we discussed 10 Systems that will further help our clients achieve greater success.Of these, there were two that really stood out to me as truly areas for development for most business owners with whom I work.
1. Marketing system. May times businesses stop marketing when they have consistent clients - failing to build a pipeline for future growth and opportunities. This could include a consistent schedule for newsletter distribution, blogging, social media or regular contact with clients.
2. Phone calls and email management - Do you have general systems in place to deal with certain requests (i.e. if someone emails you or calls regarding pricing or information about a product or services)?
The benefits of systems is invaluable. It not only keeps the business owner consistent in dealing with clients and prospects, but it also allows him/her to delegate with a greater level of ease. Having systems even allows the business owner to be able to take vacations or deal with family emergencies knowing that standard operating procedures are in place. Now doesn't that sound like a process worth investing in?
- administrative partners, llc
- Virtually Everywhere
- Tamika R. Johnson is a Virtual Business Manager and Owner of administrative partners, llc. She has over 14 years of administrative and business experience in the financial services, legal, real estate and consulting environments. During this time, she served as the administrative coordinator for senior management teams; consulting with them on the most effective administrative processes in which to run their daily activities, manage their global teams and their time in general. An honor graduate of the University of Maryland’s Masters in Business Administration (MBA) program, and a cum laude graduate of the Art Institute of Washington’s Graphic Design (BFA) program. Tamika leads administrative partners, llc in assisting growing businesses manage multiple projects and daily operations efficiently. She also works with start up businesses on the processes necessary to get their business up and running effectively. Tamika is an active member of the International Virtual Assistants Association, the Online Business Managers Association and the Women Business Owners of Prince George’s County.
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